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Have you ever run into a challenging coaching situation and silently asked yourself, “What do I do now?”

This is one of the most common problems both new and experienced coaches face, say Master Coaches Michael Stratford and Carly Anderson, and leads to one of the most common questions they hear, “What do I do when…?”.

To give you tools to handle these situations, Michael and Carly will lead a provocative interactive session focusing on this common question. They will demonstrate that, regardless of the focus, there are always three aspects to the answer:

• Where am I approaching the question from?
• What is the question really about?
• What is the ideal action or speaking that answers the question?

The critical distinction, according to Michael and Carly, is Preparation vs. Planning. Properly prepared coaches can improvise and respond in the moment. Michael and Carly will use Coaching Challenge questions presented by the participants to address these three aspects along with others such as:

• How to Manage Client Expectations
• How to end the relationship
• How to get the clients to understand what coaching is/is not

You will leave this session with a clear understanding of how to use these three questions as a framework to approach any “What do I do when?” question you may encounter. You can then effectively improvise and respond instead of creating artificial, pre-emptive cookie cutter answers to anticipate questions.

Click HERE to register.

About the Presenters

Carly Anderson:

Carly works with successful senior level employees who are highly valued by the organization, yet find themselves in conflict or challenges involving others that are barriers to fulfilling the full potential expected of them. Her expertise lies in the areas of personal authenticity and leadership presence. She uses a range of traditional and non-traditional coaching approaches, with a solid and thorough coaching process informed by 12 years as a professional coach. She has coached business leaders, managers and senior employees on three continents for companies such as Google, Microsoft, GE Healthcare, Cochlear and Lloyds TSB Bank of London.

Carly has been accredited since 2004 as an MCC. She is a founding Board member of the ICF in the Australia/Asian regions, and today serves as an active member of the ICF Credential Review Committee, having evaluated 22 PCC-MCC candidates alone in 2009 for over 200 volunteer hours. This allows her to connect with MCC peers all over the world as reviewers, and to continue her own exploration of how to apply the depth of the coaching core competencies.

Earlier in her career, Carly studied media communications in Australia and has worked extensively in the media and service industries, both as a consultant and in management positions. She co-founded a corporate communications consulting company in Sydney in 1993, helping publicly traded corporations and government agencies graphically display and communicate their vision, values and strategic intent to stakeholders. She sold her holding in the business in 1999.

You can read more about Carly at http://www.linkedin.com/in/carlyanderson or http://www.carlyanderson.com

Michael Stratford:

Michael is well known as a leader in the field of coaching, coach training and development. He has trained over 6,000 coaches worldwide.

Constantly bringing something new into the world, Michael has recently launched his three round series of 2 day Plrk!shops™ called Playing and Winning the Game UR Built4. He also co-developed the Core Dynamics Coach Training with Tom Stone, the founder of Human Software Engineering.  Together they have created the Next Generation of personal and professional development..

Michael specializes in the Art of Provocative Inquiry for Leadership Development. His creativity, mastery of language, and sensing acuity have helped his clients align with emerging trends and personally congruent solutions. Michael has a light and playful approach. Yet through his keen insights meshed with masterful coaching and training, he quickly reveals a depth of knowledge and understanding on a wide range of human and organizational issues.

In field of Coaching, he has earned a reputation for helping others achieve a level of excellence in communication, leadership, and team performance.  Michael has coached a range of clients from executives and teams in Fortune 50 companies to Rock Bands.  In particular, he has worked with individuals and groups on Leadership Development at Cisco Systems, Ford Motor Company, General Motors, GE, and in the Next Gen organization – Blizzard Entertainment.

Registration details:

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Please click here to register for the BCE, or Business and Coaching Excellence Program Only (5:30pm-6:30pm)

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Please click here to register for the Dinner Event Only (6:30pm-9:00pm)

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Please click here to register for the full monthly event: BCE (Business and Coaching Excellence Program) and Dinner Event (5:30pm-9:00pm)